Last updated: January 2026

Lx88's Privacy Policy —
Your Data Is Safe With Us

We are fully transparent about how your personal data is collected, used, and protected on lx88. This privacy policy covers everything in detail — what data is collected, why it is collected, and how it is kept secure.

SSL Encrypted
No Third-Party Sales
GDPR Compliant
256-bit encryption
What We Don't Do
  • We do not sell your data to third parties
  • We do not send marketing messages without your consent
  • We do not collect unnecessary data
  • We Do Not Store Data Indefinitely
  • We do not collect data from children
Your Privacy Is Our Responsibility

1 What Data We Collect

When you create an account, play games, or use our services on lx88, certain information is collected. We only gather what is necessary to provide you with the best experience and ensure a safe environment. Collecting unnecessary or excessive data goes against our policy.

Below are the three categories of information we may collect:

Data Type Example Requirements
Identity Information Name, date of birth, NID number Mandatory
Contact information Mobile number, email address Mandatory
Financial Information Mobile Banking/Nagad number, transaction history Mandatory
Device Information IP address, browser, OS Automatic
Gaming Activity Bet history, game sessions, wins/losses Automatic
Verification documents NID/passport copy, selfie KYC Required
ℹ️

Commitment to transparency: We never collect your data without your consent. Any information you provide when creating an account is given entirely voluntarily and with your full knowledge.

2 How We Use Your Data

Lx88 uses the information collected under your privacy policy strictly for defined purposes. Your data is never used for unauthorized activities or in any way that could harm you. The primary reasons we use your data are:

  • Account management and verification: To verify your identity and keep your account secure.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • Customer Support: To help resolve your issues and handle complaints.
  • Security & Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
  • Meeting legal obligations: Complying with regulatory requirements and generating the necessary reports.
  • Service improvement: Analyzing data to improve the gaming experience and develop new features.
  • Responsible Gaming: Providing appropriate support to users at risk of gaming addiction.
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Marketing communications: If you do not wish to receive promotional messages, you can turn off marketing notifications in your account settings. This is entirely your right and will have no effect on your core services.

3 Who Your Data Is Shared With

Lx88 never sells your personal data or shares it with unauthorized third parties. However, in certain circumstances, limited data sharing may be necessary:

  • Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
  • Game Providers: Game studios whose titles are available on our platform may receive limited information related to gaming history.
  • Law enforcement agencies: Data may be disclosed under court order or legal obligation.
  • Regulatory Authority: Certain information is shared to meet licensing authority requirements.
  • Technology Partners: Hosting and security providers may be granted limited access necessary to carry out their operations.

All third parties operate under our strict confidentiality agreements and may not use the data they receive for any other purpose.

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Guarantee: lx88 does not sell or transfer your data to advertisers, data brokers, or unknown third parties — this is a core principle of our privacy policy.

4 Cookie Policy

Cookies are used when you browse the lx88 website. Cookies are small text files stored on your device that help make your experience smoother and more personalized.

  • Essential cookies: Required to maintain login sessions, ensure security, and display your balance. These cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, game settings, and theme.
  • Analytical Cookies: To understand which pages get the most traffic and where users run into issues.
  • Marketing cookies: To show you relevant offers based on your interests — you have the option to turn this off.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

5 How We Keep Your Data Secure

Lx88 uses industry-leading technology to protect your data. Our security infrastructure is regularly updated and tested to guard against any cyber threats.

  • 256-bit SSL encryption: All data transfers are carried out through encrypted channels, preventing interception in transit.
  • Firewall & DDoS Protection: Multiple layers of protection are in place to defend our servers against external attacks.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
  • Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
  • Restricted access controls: Staff can only access the data necessary for their specific role.
  • Encrypted database: All stored data is encrypted and cannot be read directly on the server.
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Stay vigilant too: Never share your password with anyone. No lx88 staff member will ever ask for your password or OTP. If someone does, it is a scam — report it to support immediately.

6 How Long Your Data Is Retained

Lx88 does not retain your data longer than necessary. Specific retention periods are defined for each type of information:

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 years Financial Regulatory Laws
KYC Documents 5 years Regulatory Requirements
Gaming Logs 3 years Dispute Resolution
Support chat 1 year Improving service quality
Marketing information Until consent is withdrawn Your choice

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

7 Your Privacy Rights

You have full rights over your data on lx88. We believe you own your information — we are simply its custodians. You may exercise the following rights at any time:

  • Right to Access Your Data: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to object: You may object to the use of your data for marketing or profiling purposes.
  • Right to withdraw consent: You may withdraw any previously given consent at any time.
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How to Exercise Your Rights: To exercise any of your rights, contact our support team. We are required to respond to your request within 30 days. Complex cases may take up to 60 days — but you will be notified either way.

8 Child protection

Lx88 is strictly for adults aged 18 and above. We do not knowingly collect data from minors or allow them to use our platform.

  • Age is verified at registration and users under 18 are not permitted to create an account.
  • Age verification is confirmed through the KYC process.
  • If a minor is ever found to have created an account, it will be immediately closed and all collected data will be deleted.
  • If you believe your child is using our platform, please contact our support team immediately.
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Age Verification Is Mandatory: We may request additional documents if there is any doubt. Child protection is our highest priority and we make no compromises on this.

9 Privacy Policy Updates

This privacy policy may be updated from time to time due to legal changes, new services, or business developments. We will always notify you of any changes in advance.

  • Major Changes: For major changes, a notification will be sent via email or SMS at least 30 days in advance.
  • Minor Changes: The "Last Updated" date at the top of the page will reflect any changes.
  • Continued use implies consent: Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • Policy Archiving: Previous versions are kept in our archive and can be provided upon request.

We recommend checking this page regularly to stay informed of any updates. If you have any concerns about your privacy policy, please let us know right away.

10 Get in touch

For any questions, concerns, or complaints about our Privacy Policy, our dedicated Privacy Team is always here to help. All communications are treated as confidential and we respond as promptly as possible.

📧
Email
💬
Live chat
24 hours / 7 days
⏱️
Response Time
Up to 48 hours
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Language
Bengali and English

Why lx88 Privacy Policy Separate

We do not just follow the rules — we want to earn your trust. Here are six reasons that set us apart.

Military-grade encryption

Every transaction and piece of personal data is protected with 256-bit AES encryption — the same technology used by banks and government agencies. No one can intercept your data in transit.

Full Control Over Your Data

View, update, or request deletion of your data at any time from your account settings. Opt out of marketing, manage cookies — everything is in your hands.

Your Data Is Never Sold

Lx88 never sells your data to advertisers or data brokers. Your information is used solely to improve your experience — that is our core commitment.

Regular Independent Audits

Third-party security experts regularly audit our systems. We publish summaries of those audit reports because transparency is at the core of what we do.

Spam-free communication

You will not receive any promotional messages unless you choose to. Marketing without consent goes against our policy. You can turn off all promotional communications with a single click.

Dedicated Privacy Support

We have a dedicated Privacy Team to handle all privacy-related complaints and inquiries. If you don't hear back within 48 hours, we'll follow up with you proactively.

A Safe and Trusted Platform

Join lx88 today —
Your Data in Safe Hands

Millions of Bangladeshi players already trust lx88. Read our privacy policy to see why — then sign up. Every piece of your information is a trust we take seriously.

SSL Secured
Licensed
Trusted Brand
24/7 support
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